Life Insurance Corporation (LIC) has launched a 24/7 interactive service on WhatsApp for its users. LIC WhatsApp service enables policyholders to quickly access information and services pertaining to plans via the official LIC WhatsApp chatbot.
Policyholders will now have direct access to more than 11 services, including details on loan eligibility, repayment estimates, policy status, bonus information, statement of units, links to LIC services, updates on premium due dates, loan interest due date notifications, certificates for paid premiums, opt-in/opt-out options, and ending conversations.
LIC WhatsApp Services Activation Process:
– Visit www.licindia.in and Click on “Customer Portal”
– If you have not registered earlier for Customer Portal, click on “New user”
– In the next screen, you will be required to choose the user id and password of your choice and submit.
– Login through this newly created user id and click on the option of ‘Basic Services’ – “Add Policy”
– Enrol all your remaining policies
– At this stage all the Basic Services will be available under your enrolled policies.
After that, you can register for Premier Services by following a three-step process. All clients who have a policy on their own life or the life of one of their minor children are eligible to use LIC’s electronic services, according to information on the company’s website. In order to use LIC’s e-Services, registration on the LIC Portal is required.
